By accessing or using our services, you (“Client,” “You,” or “Your”) agree to the terms and conditions outlined in this Terms of Service agreement (“Agreement”). If you do not agree to these terms, you must not use our services.
Services Provided
Skout Media & Design offers web design, development, and ongoing maintenance services. The specifics of the services provided, including deliverables and timelines, will be detailed in the project contract.
Eligibility
You must be at least 18 years of age and possess the legal capacity to enter into a binding agreement on behalf of yourself or your company to use our services.
Payment Terms
Web Design and Development Services: The payment terms, including deposit requirements, milestone payments, and final payments, will be outlined in the applicable contract. All payments made for services rendered are non-refundable. If the scope of work, as outlined in the contract, has not been fully completed, no payment will be required for the uncompleted portion of the project.
Site Maintenance Plans: Payments for ongoing maintenance plans are billed either monthly or annually and are non-refundable. If you cancel the plan before the end of the current billing cycle, no refunds or credits will be issued for any unused portion of the services.
Client Responsibilities
You agree to:
- Provide timely, accurate, and complete information, materials, and approvals required for the completion of your project.
- Ensure that any content you provide does not infringe on any intellectual property rights, privacy laws, or any other applicable laws or regulations.
Intellectual Property
- Upon full payment for services rendered, ownership of completed work will transfer to the Client as defined in the contract.
- Skout Media & Design retains the right to showcase completed projects in portfolios, promotional materials, or for advertising purposes unless otherwise agreed to in writing.
Cancellation Policy
Web Design and Development: If you elect to terminate the project prior to completion, you will be relieved from any future payment obligations for work not yet completed. Payments for work completed, as outlined in the contract, will not be refunded.
Maintenance Plans: Should you decide to cancel the maintenance plan, the cancellation will take effect at the end of the current billing cycle. No refunds will be issued for any unused portion of the plan.
Limitations of Liability
Skout Media & Design shall not be held liable for:
- Delays caused by client actions, inactions, or delays caused by third-party providers.
- Any loss or damage resulting from the use, functionality, or security of your website, including, but not limited to, technical failures, security breaches, or any other issues that arise during the use of the website.
Termination of Services
We reserve the right to terminate services if you breach any terms of this Agreement or fail to meet payment obligations. Termination will be effective immediately upon notice.
Amendments to Terms
Skout Media & Design reserves the right to amend, update, or modify these Terms of Service at any time. Any changes will be communicated to you, and continued use of our services after such amendments shall constitute your acceptance of the updated terms.
Governing Law
This Agreement shall be governed by and construed in accordance with the laws of the state of Nevada. Any disputes arising under or in connection with this Agreement shall be resolved in the competent courts located in the state of Nevada.
Confidentiality
Both parties agree to keep all confidential information shared during the course of the project confidential and not to disclose it to third parties without prior written consent, except as required by law.
Dispute Resolution
In the event of a dispute, both parties agree to attempt to resolve the matter through informal negotiations. If such negotiations do not resolve the dispute, the parties agree to submit the dispute to mediation or arbitration before pursuing other legal remedies.
Force Majeure
Neither party shall be held liable for delays or non-performance due to causes beyond their reasonable control, including but not limited to natural disasters, war, terrorism, government actions, or public health emergencies.
Data Protection and Privacy
Both parties agree to comply with applicable data protection and privacy laws. Skout Media & Design will take reasonable measures to protect the confidentiality and security of any personal data provided by the Client during the course of the project.
Indemnity
The Client agrees to indemnify and hold harmless Skout Media & Design from any claims, damages, liabilities, or costs arising from the use of materials provided by the Client or any breach of these Terms of Service.
Warranty and Support
Skout Media & Design offers a 14-day warranty period after the delivery of the final product. During this period, we will address any technical issues or bugs that arise at no additional charge. After the 14-day warranty period ends, any further support will be subject to the terms of the maintenance plan or billed separately.
Third-Party Services
Any third-party services, including software, hosting, or plugins, that are required to complete the project may be subject to additional terms and fees. The Client is responsible for understanding and adhering to the terms of service of these third-party providers.
Performance Milestones and Deliverables
The timeline for the project, including key milestones and deliverables, will be outlined in the project contract. Both parties agree to adhere to the schedule to ensure timely completion of the project.
Ownership of Feedback and Revisions
All feedback, comments, or revisions provided by the Client remain the property of the Client, but Skout Media & Design reserves the right to use the revisions or feedback in ongoing projects or future work.
Contact Us
For any questions or concerns regarding these Terms of Service, please contact us at: hello@skoutmedia.com
