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Skout Media

Discovery Call

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Hello there!👋

Thanks for taking the time to meet with our team and considering us for your project. 

Tell me a little about you and your company. I’d love to know:

  • Tell me a little about yourself. Where you’re from, what you do for fun, your favorite candy bar, etc.
  • Tell me a little about your company. How’d it start, what sets it apart, what’s your next significant milestone?
  • What are you hoping to accomplish in this call?

What Challenges Are You Facing?🔎

Over the years, we’ve worked with countless clients who shared they were facing challenges with their site. The most common are listed below. Which of these are you experiencing? Any challenges that aren’t listed?

  • Poor Design and User Experience (UX)
  • Poor Mobile Optimization
  • Slow Loading Speeds
  • Site Not Built for SEO
  • Security Vulnerabilities
  • Difficulty Updating Content
  • Ineffective Calls-to-Action (CTAs)
  • Limited Analytics and Tracking
  • Cluttered Site Organization
  • No Clear Site Goals

What’s Important to You?🔎

The two most common priorities we hear from business owners are…

  • Brand Accuracy & Design Quality
  • Cost to Build and Maintain

What’s Important to Visitors?🔎

If you had to guess, what do you think is most important to site visitors?

What’s Important to Visitors?🔎

If you had to guess, what do you think is most important to site visitors?

  • Design Quality
  • Site Speed
  • Site Navigation
  • Value Proposition

What’s Important to Visitors?🔎

Design Quality – Sites need to look professional on all devices.

“According to our research, 46.1% of people say a website’s design is the top criteria for deciding if a company is credible or not.”

– Stanford University –

What’s Important to Visitors?🔎

Site Speed – It doesn’t matter how good your design is if no one sees it because takes too long to load.

According to Google, the best page load speed is two seconds or less. Google’s research shows that delays longer than two seconds can result in up to 87% abandonment rates.

If load times exceed 3 seconds, visitors form a “negative perception” of the brand and may tell their family and friends about their poor perception when talking about the brand.

  • Negative Brand Perception (3 seconds)
  • Desktop Load Time (2 seconds)
  • Mobile Load Time (1.5 seconds)

What’s Important to Visitors?🔎

Site Navigation – It doesn’t matter how fast your site loads if no one can find what they’re looking for. 

According to research, 94% of users believe websites need to be easy to navigate, or they might leave. Another study found that 38% of visitors will stop engaging with your site immediately if it’s difficult or confusing to navigate.

Do you know how much your site map impacts how your site shows up in search engines? Hint: it’s quite a bit. 

What’s Important to Visitors?🔎

Value Proposition – It doesn’t matter how well they can navigate your site if they don’t believe you can solve their problem. 

No one cares about your company. They care about themselves and the problems that you solve for them. So, how do you build a client-centric site? It is easy. You prioritize the visitor’s needs over your wants. You make it easy for them to see you can solve their biggest problems. 

You also have to prioritize social proof. According to University of Texas research, when undecided customers see positive feedback from people like them, it reduces their perceived risk and encourages them to engage with your business.

What’s Important to Visitors?🔎

Our years of experience and data-driven research clarify what you should focus on.

Your ?💡

Value Proposition – It doesn’t matter how well they can navigate your site if they don’t believe you can solve their problem. 

No one cares about your company. They care about themselves and the problems that you solve for them. So, how do you build a client-centric site? It is easy. You prioritize the visitor’s needs over your wants. You make it easy for them to see you can solve their biggest problems. 

You also have to prioritize social proof. According to University of Texas research, when undecided customers see positive feedback from people like them, it reduces their perceived risk and encourages them to engage with your business.